ISI’s approach is to deliver a complete solution to its customers. To maximize the possibilities of the delivered solutions, we ensure the implementation and user training as well as the support.
This training is dispensed in 2 parts. The first one during the delivery and implementation. The second one happens after users have had time to familiarize themselves with the solution. In this way, new questions arise and help improve the experience acquired as a result of the first part. This solution covers the theoretical and practical part. When the users are changed or when new staff comes, this sequence can be repeated.
ISI can assist customers on site and distance even in some cases through « remote » access. This same approach can solve problems remotely and thereby save time and valuable resources.